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Terms & Conditions

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept payment by ...

  • Credit or Debit Card - shopPay
  • Klarna (see below)
    • Please do not use Klarna as a payment method for Pre-Orders or anything else that cannot be fulfilled within 30 days as your Klarna application will expire after this time.

    In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

    • Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Austria, Switzerlandand the Netherlands.
    • Financing: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: Austria, the United Kingdom, Germany, Sweden, Norway, Denmarkand Finland.

    The payment methods Pay in [14] days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.

    When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we dispatch your order. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

    Shipping And Handling. For most items our delivery charges are calculated on weight & packaging cost. For some items such as box sets or more valuable items our delivery charges may be calculated on a combination of weight and value and some items may be shipped separately. Delivery charges are calculated automatically during checkout. 

    Orders placed for multiple items will be consolidated to the date the final item can be shipped.

    Delivery. We will normally offer 2-3 delivery with Evri or 1-2 day delivery with DPD on UK orders, for International orders carriers will vary.

    Tax Charges. All prices include VAT at 20% for UK orders

    Guarantee. We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

    Reaching Us Please email sales@beyondthedownload.uk or contact via our Contact Us page.

    Privacy Policy. Beyond the Download do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

    Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details when you register. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

    Returns Policy Your rights to return goods are protected under The Consumer Protection (Distance Selling) Regulations 2000 which can be found at https://www.legislation.gov.uk/uksi/2000/2334/contents/made

    Please note that whilst every effort is made to ensure accuracy, images and other information are subject to change and are posted for illustrative purposes only.

    If you are not sure of any of our terms then please contact us before placing your order.

     

    Registered Company Name - BEYOND THE DOWNLOAD LTD

    Registered Company Number - 11565568

    Registered Office Address - 5 Rose Street, Wokingham, Berkshire, England, RG40 1XS